Yahoo! News - U.S. missed chances to stop abuses: "From red flags raised months ago by prison guards at other facilities in Iraq to letters from lawmakers and non-government groups, the Pentagon and the Bush administration received a variety of complaints many months before the abuses began last fall."

This doesn't bode well. People in charge had warnings. They had chances to stop this. They had a head's up. They ignored it. Hard to act "shocked and upset" right?